Flingpord

In this report, TOPE OMOGBOLAGUN writes on the growing spate of missing funds from customers’ bank accounts It seemed like a mirage when Monisola Adetubu went to bed with N53,000 in her Guarantee Trust Bank account and woke up to a N14,000 balance. She couldn’t believe her eyes. A civil servant, Adetubu, needed to pay for some goods she had bought the previous day. Adebutu is a pseudo name for the purpose of shielding the identity of the customer who fears that public disclosure of her identity might cause trouble for her. She still couldn’t come to terms with the fact that she would be shamelessly embarrassed before her newly found customer whose trust she had betrayed. She was expected to pay for her goods on delivery. After three weeks of visiting the bank back and forth, the wrong debit was not reversed. “I slept and woke up to see that over N39,000 had been deducted from my account. I was very infuriated. “Out of anger, I called the GTB customer care numbers but none of them c...